MEMBERSHIP CANCELATIONS  & FREEZES

Cancelations 

 

 

All reoccurring memberships with 6 month commitments can be cancelled following the 6'th monthly payment. To cancel just send an email to : contact@lionsdeneastgreenbush.com

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cancellation email must be sent 10 day prior to your next billing date otherwise cancellation will begin the following month.

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No refunds are given on unused memberships  or prepaid memberships such as 1 , 6 or 12 month pre paid memberships .

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Freezes 

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Members can freeze their reoccurring membership at anytime by emailing : contact@lionsdeneastgreenbush.com  10 days prior to their next billing date. If within 10 days it will freeze the following month.

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Freezing is allowed if a child is involved in another sport for part of the year or if an injury occurs to a student that may take months to heal such as a bone break or injury requiring surgery. ( note : these injuries rarely occur here and normally in school sports or at trampoline parks ) . We can freeze your membership for up to 3 months per year.

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Freezes on pre paid memberships - for members that pay 6 or 12 months in advance , we can freeze for membership if an injury occurs and you provide a Dr note to show injury and recovery time.  No refunds are given on prepaid memberships however we will honor all 6 or 12 months paid for . We also allow members to transfer remanning time on a 6 or 12 month membership to a friend or family member if they no longer wish to continue . We however only allow this transfer to go to someone who is not a current member here at the Den.  

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All Freezes and cancelations must be made by emailing : contact@lionsdeneastgreenbush.com

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This way you have a record of making the membership change